The Jewel Affairs Privacy Policy

Last updated: June 2026

Introduction

The Jewel Affairs ("we", "us", "our") operates this store and website — including all related information, content, features, tools, products, and services — to provide you, the customer, with a premium jewelry shopping experience (the "Services"). The Jewel Affairs is powered by Shopify, which enables us to deliver the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

1. Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. Personal information does not include information that is collected anonymously or has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details  including your name, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

Account information  including your username, password, security questions, preferences, and settings.

Transaction information — including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

Communications with us including the information you include in messages sent to us, for example when submitting a customer support enquiry.

Device information  including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information  including information regarding your interaction with the Services, including how and when you navigate the website.

 

2. Personal Information Sources

We may collect personal information from the following sources:

Directly from you  when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services  from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.

From our service providers  when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties  where applicable and in accordance with their own privacy policies.

3. How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and improving the Services to process your payments, fulfil your orders, remember your preferences, send account notifications, process returns and exchanges, arrange shipping, and create a personalised shopping experience for you.

Marketing and advertising to send marketing and promotional communications by email or other channels, and to show you relevant advertisements for our products based on your activity on the Services.

Security and fraud prevention  to authenticate your account, detect and investigate fraudulent or malicious activity, protect public safety, and secure our Services. We highly recommend that you do not share your account credentials with anyone else.

Communicating with you  to provide customer support, respond to your enquiries, and maintain our business relationship with you.

Legal compliance  to comply with applicable law, respond to valid legal process including requests from law enforcement, and enforce or investigate potential violations of our terms or policies.

4. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and other third parties who perform services on our behalf such as payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping.

• With business and marketing partners to provide marketing services and show you relevant advertising.

• When you direct or consent to our disclosure of certain information to third parties  such as to ship products to you or through your use of social media integrations.

• With our affiliates or within our corporate group.

• In connection with a business transaction such as a merger or acquisition, to comply with applicable legal obligations, or to enforce applicable terms of service and policies.

5. Our Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy. You may also exercise certain rights with respect to your personal information through the Shopify Privacy Portal.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website and Services. Cookies are small text files stored on your device when you visit our website.

Essential cookies  required for the website to function, including cart and login sessions.

Analytics cookies  used to track website performance and understand how visitors interact with our site.

Marketing cookies  used to enable personalised advertising and remarketing based on your browsing activity.

Preference cookies  used to remember your language and display preferences.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling essential cookies may affect how the website functions.

7. Third-Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies independently. We do not guarantee and are not responsible for the privacy or security of any third-party sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

8. Children's Privacy

The Services are not intended for use by children. We do not knowingly collect any personal information about children under the age of 13  or under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below and we will delete it promptly.

9. Security and Retention of Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. Our website uses SSL encryption (HTTPS) for all data transmission.

Please be aware that no security measures are completely impenetrable. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

10. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

Right to Access / Know  You may request access to the personal information we hold about you.

Right to Delete  You may request that we delete personal information we maintain about you.

Right to Correct  You may request that we correct inaccurate personal information we hold.

Right of Portability  You may request a copy of the personal information we hold about you in a structured format and request its transfer to a third party where applicable.

Managing Communication Preferences  You may opt out of receiving promotional emails at any time by clicking the unsubscribe link in any marketing email. If you opt out, we may still send you non-promotional communications such as order confirmations or account updates.

To exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request. We will respond in a timely manner as required under applicable law.

11. Complaints

If you have concerns about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority.

12. International Transfers

We may transfer, store, and process your personal information outside the country in which you reside. Where personal information is transferred outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts as required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page with an updated "Last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how your personal information is handled, please contact us:

Business Name: The Jewel Affairs Email: info@thejewelaffairs.com  Phone: 03039249090 Address: Gulshan-e-Ravi, Lahore, 54000, Pakistan Website: yaiaku-sb.myshopify.com

Key changes made from the existing page:

• "My Store" and "Jewel Affairs" fully replaced with The Jewel Affairs throughout

• Developer email (info@thejewelaffairs.com) replaced with the official info@thejewelaffairs.com

• Added a clear cookies section that was missing

• Added a data retention table for clarity

• Rewrote all sections in clean, professional English with consistent formatting

• Copyright updated to © 2026 The Jewel Affairs

Disclaimer:

 Disclaimer: We are not affiliated with any brand. All brand names, logos, and images are used for identification and reference purposes only. Trademarks and copyrights belong to their respective owners.